Conflict Management, Honor, and Organizational Change

Management of Organizational Conflict in Academic Hospitals

بیمارستان ها سازمان هایی شامل ساختار اداری پیچیده و گروههای حرفه ای متعددی می باشند. بنابراین بروز تضاد بین اشخاص، گروهها و ادارات این سازمان قابل پیش بینی بوده و بدیهی است که موضوعی قابل توجه جهت مدیران سازمان های بهداشت و سلامت باشد، زیرا شناسایی منابع ایجاد تضادها می تواند در ارائه راهکارهای مؤثر جهت حذف یا تعدیل بسیاری از آنها مؤثر باشد. در برخی از کشورهای جهان جهت دستیابی به شرایط مدیریتی ...

Change Management Optimizing Organizational Change

Anyone in a leadership position is well aware that any type of change within their organization is never easy but is a normal part of progress; such change is especially commonplace in the dynamic nature of the current health care landscape. Despite that knowledge, how best to manage change is often unclear and/or ill-defined. This is particularly troublesome when one considers that a given cha...

Organizational Change and Customer Relationship Management Success

The shift from a product-oriented business strategy to a customer-focused one has been a major change agent in companies recently. Many companies have invested heavily in technologies enabling a customer-focused relationship marketing strategy. However, there are mixed results as to how successful firms have been in implementing customer relationship management systems. The challenge of managin...

Organizational Mindfulness: Safety Culture and Change Management

Organizational Innovation and Organizational Change

Three ideas—a complex division of labor, an organic structure, and a highrisk strategy—provoke consistent findings relative to organizational innovation. Of these three ideas, the complexity of the division of labor is most important because it taps the organizational learning, problem-solving, and creativity capacities of the organization. The importance of a complex division of labor has been...